FAQ

How do I wash my coffee sleeve?


Spot Clean or hand wash only using a mild detergent and air dry. *DO NOT* place your sleeve into the microwave or the dryer,(it is not pretty trust me!)




How is my order shipped?


All orders are shipped via USPS (regualr postal mail).




Help my package said delivered but it's not here!


OK if feel you I have been there before but instead of a coffee sleeve it was my wedding dress! Yikes! I have been informed that its not uncommon for the Post Office to mark something delivered however, it not arrive on your door step for another day or so. In the event this does happen, please contact your local Post Office. You can find thier number just by Googling them. This is much more effective then the main 1-800 method. Their interal tracking is more advanced then the snipit they display to us and they may be able to locate it that way. Once your package leaves me, I rely on the Post Office to take it from there. Ms.Megzz & Co is not resposniable for for mis-delivered or lost packages as this not something we have control over. If the post office informs you the package was returend to the me for some reason pelase email me and I will keep an eye out and recftify this!




Do you do large or special orders?


Yes! Please contact me so can discuss the details!




Oh Darn! I bought the wrong size, can I exchange this?


All sleeves are made in limited quantees, this is why we are not able to accept exchanges. If you do notice you have purchased the incorret size please contat us to cancel your order.




What is your return policy?


Returns are considered on a case by case basis by the original purchaser ONLY. Please contact us directly with your order number and full name to discuss. Customers are responsible for return shipping. Returns must be made within 14 days of receipt of the item regardless of when you took the item out of its' packaging.




How much do your coffee sleeves cost?






Contact

Tel: 123-456-7890

info@my-domain.com

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